Privacy policy

Harrogate Access Platforms Privacy Policy

 

Our contact details 

Name: Robert Whellans
Address: 1b Claro Road, Harrogate, HG1 4AG
Phone Number: 07903 535771
E-mail: robert.whellans@talktalk.net

The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Includes your name, email address and telephone number

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Messages sent to us via the contact form on our website

We use the information that you have given us in order to correspond with you in respect of your enquiry.

We do not share this information with any other organisation.

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information is: 

We have a legitimate interest.

How we store your personal information 

Your information is securely stored. 

We keep your contact information indefinitely.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us via the contact information at the head of this document

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at our address and contact information at the head of this document or:-

The ICO’s address:            

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk